Last updated: 07 April 2026
We collect information you provide when registering (name, email, phone), creating listings, making bookings, or submitting reviews. We also collect standard server logs including IP addresses and browser information.
Your information is used to: operate and improve the platform, process bookings and connect you with service providers, send booking confirmations and notifications, and respond to your enquiries.
We share your booking information (name, phone, pet details) with the service provider you book with so they can confirm and fulfil your appointment. We do not sell your personal data to third parties.
We use industry-standard security measures including password hashing, CSRF protection, and HTTPS to protect your data. However, no system is completely secure and we cannot guarantee absolute security.
We use session cookies to maintain your login state. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect site functionality.
You may request to view, update, or delete your personal data at any time by contacting us at hello@vetsingurgaon.com. We will respond within 7 working days.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Our platform is not intended for children under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email.
For any privacy-related questions, please contact: hello@vetsingurgaon.com